📦 Shipping Policy

Last updated: June 23, 2025

At Happy Haircare USA, we want to make sure your order arrives quickly, safely, and with care. Below you'll find all the information you need about how we handle shipping.

🚚 Processing Times

All orders are processed within 2–3 business days (excluding weekends and holidays).
Once shipped, you’ll receive a confirmation email with tracking information.
Orders placed during sales, holidays, or restocks may experience slight delays.

📍 Shipping Locations

We currently ship to all 50 U.S. states.
We do not offer international shipping at this time.

📦 Shipping Rates

Shipping rates are calculated at checkout based on your location and package weight.
Occasionally, we offer free shipping promotions — be sure to subscribe to our newsletter to stay updated!

⏱ Estimated Delivery Times

After your order ships, estimated delivery times are:

LocationEstimated DeliveryEast Coast3–5 business daysMidwest3–6 business daysWest Coast4–7 business daysAlaska & Hawaii5–10 business days

Note: These are estimates. Delivery delays may occur due to weather, carrier issues, or holidays.

💌 Order Issues

If your package is delayed, missing, or arrives damaged, please contact us within 7 days of the delivery date.
Email: support@happyhaircareusa.com
Include:

Your order number
A photo (if item is damaged)
A short description of the issue

We’ll do our best to help!

📦 Lost or Stolen Packages

Happy Haircare USA is not responsible for packages marked as “delivered” by the carrier. If your package is missing, please first check with neighbors or your local post office. Then contact us — we’ll try to assist as best we can.

🧴 Product Safety in Transit

We carefully package every order using protective materials to ensure your items arrive in perfect condition. If anything arrives damaged, just let us know and we’ll make it right.